James DongRust-o-leum Tub & Tile refinishing kitThis is one of those products that always befuddles me when I read the reviews. The reviews average very positive, and there are countless…21 min read·Apr 2, 2022----
James DongWhy code is bulky (or why scope creep exists)Once a year, without exception, I go through a depressive mood about the state of the codebase and bemoan the crazy hiring environment Last…3 min read·Jul 25, 2017----
James DongWhat clients want from you, the consultantI wrote this largely for folks who are doing freelance work. It started as a reflection of experiences working with a number of consultants…8 min read·Jul 12, 2017----
James DongWeaknessesThe entire process of finding, building, and moving into a store for Last Minute Gear has really highlighted some key weaknesses of mine…4 min read·Jun 7, 2017----
James DongGrading customer service staffThe following is an email that I sent to the support team at Clutter. It reflects a lot of what I’d been thinking about in terms of…5 min read·May 16, 2017----
James DongNo, I don’t want to spend moneyA small part of my reticence in initiating a hang-out recently has been in part due to just how much my heart gets constricted whenever I…7 min read·Apr 18, 2017----
James DongWhy individual action matters for the environmentThere are two kinds of people. Those who believe in personal responsibility — in little actions from everyone adding up to something great…9 min read·Dec 6, 2016----
James DongWhy should you make money only if you’re in software?I remember learning, at multiple points in grade school, the difference between communism and capitalism. The example was the value of…3 min read·Nov 16, 2016----
James DongMy Olympic dreamsLike many people, I’ve harbored dreams of becoming an Olympian since childhood. And as we live in a society where the reigning message to…2 min read·Oct 18, 2016----
James DongThe difference between strategy & operations @ a startupI’ve spent a great deal of time this summer trying to find various ways of contract, part time, full time labor to help do operations for…3 min read·Oct 11, 2016----